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Highlights CEO Message
Dear Stakeholders,
At Goldair Handling we believe in change and evolution. in our clientele list.
Resilience and sustainability are an integral part of Our growth would not have been possible without
3,871 53% who we are and our driving force - our people - will our people and their unique talents. We continue
to invest in our people and maintain a safe and fair
always strive to maintain our standards high. 2022
Employees 2022 Women was a year marked by the Company’s transformation working environment, ensuring that everyone is
(3,186 in 2021) in management 2022 regarding digitalization and the review of the corporate empowered to reach their potential. Today, Goldair
(53% in 2021) Sustainability Strategy. We focused on investments in Handling is an employer of choice and for 2022, our
green equipment and extensive electrification with 12% workforce has increased by 22%. Aiming to efficiently
of our equipment already been replaced with electric meet customer demanding requirements through the
and/or hybrid vehicles, in order to fulfil our longstanding provision of high-quality services, we focus on our
commitment to reduce our environmental impact and human resources by providing continuous training,
to ensure business continuity. Business resilience constant communication, and equal opportunities.
remained also the main objective in a continuous
changing operational environment affected by covid 2022 was also a milestone year for the Company
crisis and war in Ukraine. as Goldair Handling celebrated 30 years since
its foundation year. It is undoubtable that Goldair
As an organization we take pride in the growth we Handling is growing as a result of its people. That
1,879 188,896 have achieved throughout the years; provision is why this celebration was made for them and we
of PRM Services at Zurich Airport, renewal of decided to let our people speak about their experience
New hires 2022 training hours in operational licenses at Nicola Tesla Airport in within the Company under the campaign “30 years
(1,566 in 2021) Greece (2021 & 2022) Belgrade, Serbia, Sofia, Burgas and Varna Airports Goldair Handling through the eyes of our people”.
in Bulgaria, beginning of operation in two Airports in
India and further expansion in Cyprus are the main We are committed to supporting and enhancing the
elements of our development strategy that are already quality of life of the communities where our employees,
accomplished, while development of additional partners, and clients live and work. In this perspective
services and exploration of further opportunities Goldair Handling places a high priority in helping
remains our primary target. Moreover, Goldair people in need, thus implementing various social
Handling succeeded in the renewal of its operational initiatives and measurable contributions through our
licenses in Athens International Airport “Eleftherios recently established ESG Committee.
Venizelos” for all services provided, strengthening
its role as a leading ground handling company. As a Focusing on strengthening our basis through an
9.0 12% holistic approach to the provision of innovative high- efficient business model, review of corporate strategy
Lost Time Injury electric and/or hybrid quality services, we launched a brand-new Lounge and adhere to ESG criteria, we are stressing that
ESG and sustainability are the key to pioneering
in the Extra Schengen Area at Athens International
Frequency Rate (LTIFR) vehicles Airport, where we intend to expand this service and resilient operation. Therefore, we are committed
to additional airports strengthening our existing to continuously and closely collaborating with our
dynamic presence. Additionally, we managed to stakeholders for a sustainable future.
maintain our longstanding collaboration with our
customers through the renewal of our contacts in Dimitris Papamichail
the reference year, where further airlines were added
Chief Executive Officer
4 ESG & SUSTAINABILITY REPORT 2021-2022 5