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Highlights                                                                                                             CEO Message













                                                                                                                                   Dear Stakeholders,

                                                                                                                                   At Goldair Handling we believe in change and evolution.   in our clientele list.
                                                                                                                                   Resilience and sustainability are an integral part of   Our growth would not have been possible without
                                       3,871                            53%                                                        who we are and our driving force - our people - will   our people and their unique talents. We continue
                                                                                                                                                                                      to invest in our people and maintain a safe and fair
                                                                                                                                   always strive to maintain our standards high. 2022
                                     Employees 2022                      Women                                                     was a year marked by the Company’s transformation   working environment, ensuring that everyone is
                                      (3,186 in 2021)              in management 2022                                              regarding digitalization and the review of the corporate   empowered to reach their potential. Today, Goldair
                                                                      (53% in 2021)                                                Sustainability Strategy. We focused on investments in   Handling is an employer of choice and for 2022, our
                                                                                                                                   green equipment and extensive electrification with 12%   workforce has increased by 22%. Aiming to efficiently
                                                                                                                                   of our equipment already been replaced with electric   meet customer demanding requirements through the
                                                                                                                                   and/or hybrid vehicles, in order to fulfil our longstanding   provision of high-quality services, we focus on our
                                                                                                                                   commitment to reduce our environmental impact and   human resources by providing continuous training,
                                                                                                                                   to ensure business continuity. Business resilience   constant communication, and equal opportunities.
                                                                                                                                   remained also the main objective in a continuous
                                                                                                                                   changing operational environment affected by covid   2022 was also a milestone year for the Company
                                                                                                                                   crisis and war in Ukraine.                         as Goldair Handling celebrated 30 years since
                                                                                                                                                                                      its foundation year. It is undoubtable that Goldair
                                                                                                                                   As an organization we take pride in the growth we   Handling is growing as a result of its people. That
                                    1,879                              188,896                                                     have achieved throughout the years; provision      is why this celebration was made for them and we
                                                                                                                                   of PRM Services at Zurich Airport, renewal of      decided to let our people speak about their experience
                                   New hires 2022                       training hours in                                          operational  licenses  at  Nicola Tesla Airport  in   within the Company under the campaign “30 years
                                   (1,566 in 2021)                   Greece (2021 & 2022)                                          Belgrade, Serbia, Sofia, Burgas and Varna Airports   Goldair Handling through the eyes of our people”.
                                                                                                                                   in Bulgaria, beginning of operation in two Airports in
                                                                                                                                   India and further expansion in Cyprus are the main   We are committed to supporting and enhancing the
                                                                                                                                   elements of our development strategy that are already   quality of life of the communities where our employees,
                                                                                                                                   accomplished, while development of additional      partners, and clients live and work. In this perspective
                                                                                                                                   services and exploration of further opportunities   Goldair Handling places a high priority in helping
                                                                                                                                    remains our primary target. Moreover, Goldair     people in need, thus implementing various social
                                                                                                                                   Handling succeeded in the renewal of its operational   initiatives and measurable contributions through our
                                                                                                                                    licenses in Athens International Airport “Eleftherios   recently established ESG Committee.
                                                                                                                                   Venizelos” for all services provided, strengthening
                                                                                                                                   its role as a leading ground handling company. As a   Focusing on strengthening our basis through an
                                    9.0                                       12%                                                  holistic approach to the provision of innovative high-  efficient business model, review of corporate strategy


                               Lost Time Injury                         electric and/or hybrid                                     quality services, we launched a brand-new Lounge   and adhere to ESG criteria, we are stressing that
                                                                                                                                                                                      ESG and sustainability are the key to pioneering
                                                                                                                                   in the Extra Schengen Area at Athens International
                            Frequency Rate (LTIFR)                            vehicles                                             Airport, where we intend to expand this service    and resilient operation. Therefore, we are committed
                                                                                                                                   to additional airports strengthening our existing   to continuously and closely collaborating with our
                                                                                                                                   dynamic presence. Additionally, we managed to      stakeholders for a sustainable future.
                                                                                                                                   maintain our longstanding collaboration with our
                                                                                                                                   customers through the renewal of our contacts in                            Dimitris Papamichail
                                                                                                                                   the reference year, where further airlines were added
                                                                                                                                                                                                               Chief Executive Officer



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