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3.3 SERVICES G4-4 G4-6 G4-8 G4-9 3.4. MEMBERSHIPS AND ASSOCIATIONS
Goldair Handling provides aviation ground handling Goldair Handling has three luxuriously furnished G4-15 G4-16
services for aircrafts, passengers, and cargo. In particular lounges for first class, business class & commercial In September 2013, Goldair Handling and the German
the following services are provided: check-in, sales, interest passengers. The company’s customers are AeroGround, the ground handling services subsidiary of
baggage services, lost and found services, ramp handling primarily commercial airlines, general aviation companies Munich Airport, joined forces to create a strategic alliance
and aircraft services, PRM services, representation and and cargo transport companies. in the European ground handling services market. This
flight supervision, slot management and cargo and mail alliance was named ground.net and its motto is “Your
management services. gateway to local experts”.

In March 2014, the Swiss ground handling company
AAS (Airline Assistance Switzerland) joined the alliance.
In 2015, ground.net, the European alliance of ground
TURNOVER BREAKDOWN BY SERVICE TYPES handling companies, welcomed two new members –
Aviator (Scandinavia) and GH Italia (Italy), thus expanding
the coverage of its network to 67 European airports in
100.00% Airline handling service s 11 countries.

90.00% 78.95% Passenger handling service s The ground.net alliance with its extensive European
network benefits Goldair Handling by strenthening its
General ai rcraft services
80.00% competitive positioning vis-à-vis the large international
ground handling companies, developing synergies in
Military air craft service s
70.00% commercial agreements, training, ground handling
technical issues, and the procurerement of equipment.
Other services
60.00%
Working together, Goldair Handling and the alliance’s
other European ground handling company members
50.00% offer airline handling services through a wider network
and develop joint sales, marketing, know-how exchange
40.00% and training actions. Each member of the ground.
net alliance is invited to contribute, by drawing on its
30.00% competitive advantages and on its experience of the area
in which it operates, to this progressive and innovative
9.77% 8.62%
20.00% alliance, which reflects the currently prevailing trend for
2.19% 0.47% joining forces.
10.00%
Finally, Goldair Handling is a member of the following
national and international associations, bodies and
0.00%
organizations:
ΙΑΤΑ (International Air Transport Association)
ACCI (Athens Chamber of Commerce and Industry)
SETE (Greek Tourism Confederation)
Goldair Handling is currently active in three countries Goldair Handling has also developed new partnerships, ASA (Airport Services Association)
(Greece, Cyprus and Bulgaria), operating in 31 airports in by providing consulting services and transferring know IGHC (International Ground Handling Council)
total: 26 airports in Greece (Athens, Thessaloniki, Corfu, how through its specialized personnel, focusing primarily IACA (International Air Carrier Association)
Heraklion, Rhodes, Chania, Kos, Zakynthos, Santorini, on emerging markets. A recent example is the company’s EASE (Association of Chief Executive Officers)
Mykonos, Cephalonia, Aktio/Preveza, Skiathos, successful partnership with ICAS, a company operating Global Sustain
Kalamata, Chios, Samos, Mytilini, Kavala, Karpathos, in the Ethiopian airports of Addis Ababa and Dire Dawa. CEO Clubs (Chief Executive Officers Clubs)*
Araxos, Alexandroupolis, Limnos, Nea Anghialos /
Volos, Ioannina, Skyros, Paros), two airports in Cyprus Finally, Goldair Handling is the first ground handling *In 2016, Goldair Handling contributed additional funding, over and above
(Larnaca, Paphos) through Louis Goldair Services (LGS), company to consistently certify since 2009 the services its regular subscription fees, in support of the Organization’s activities.
and three in Bulgaria (Sofia, Burgas and Varna), through provided, by participating in the program of audits of
its subsidiary Goldair Handling Bulgaria. IATA’s Safety Audit for Ground Operations (IATA-ISAGO).

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