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In Goldair Handling,

 we acknowledge that

 corporate responsibility
 and sustainable   1.Message from the CEO                            G4-1
 development represent an

 ongoing effort for all of us,   It is with great pleasure that we present the first Goldair   In its annual action plan, the Company has included
            Handling Corporate  Responsibility and Sustainable   initiatives that address society and the environment,
 which can lead to significant   Development Report.           in order to integrate the principles of sustainable
 opportunities for strategic                                   development and responsible entrepreneurship in its
            For Goldair Handling, the Corporate Responsibility   business activity. We are organizing volunteer actions to
 growth and business efficiency.  and Sustainable Development Report is a key tool for   support socially vulnerable population groups, as well as
            stakeholder information and engagement, as we believe   initiatives to protect the environment through recycling
            that the dialog with our stakeholders can add value to the   and coast-cleaning programs. We are also providing
            company. In an effort to establish an even stronger focus   sponsorships to Non-profit organizations to support them
            on the material aspects that concern our operation in   in  developing  their activities,  and we create conditions
            relation to our stakeholders, in preparing the Report we   and opportunities for sustainable development and
            have adopted the new version of the G4 Sustainability   prosperity. Our social and environmental actions are
            Reporting Guidelines of the Global Reporting Initiative   aimed at raising the awareness of corporate responsibility
            (GRI G4). The adoption of GRI guidelines has been a   and sustainability issues among our personnel and
            strategic decision, which ensures that the Report’s overall   at encouraging them to actively participate in all such
            content is presented in a way that ensures transparency,   actions.
 Development in   objectivity and comparability.

 new markets by
                                                               In Goldair Handling, we acknowledge that corporate
 2020       Consistently investing in extroversion, Goldair Handling   responsibility and sustainable development represent an
            maintains its leading position in South East Europe, as it   ongoing effort for all of us, which can lead to significant
            is present in an extensive network of 31 airports across   opportunities for strategic growth and business efficiency.
            3 countries. At the same time, it has strengthened its   Despite the challenges which we come up against in our
            international presence in Europe and Africa, through   daily  activities,  such as geopolitical  issues,  terrorism,
            strategic alliances and the provision of consulting   refugee crisis, domestic politics and economic stability,
 GRI        services. In this respect, we consider that corporate   and the capital controls, we believe that we have put in
            responsibility and sustainable development are the
                                                               place the foundations that will enable us to respond with
 G4         tools that will enable the company to further expand its   consistency to the expectations and requirements of our
                                                               stakeholders (employees, customers, shareholders, etc.)
            presence into two new markets by 2020, in line with our
            strategic planning.                                and that we are in a position to maximize the value we
                                                               generate both in Greece and abroad, thus strengthening
            Additionally, Goldair Handling, as the first private ground   our efforts to promote a sustainable society.
            handling  services  company  in  Greece,  has  contributed
 1,442      substantially to the creation of new jobs in the domestic   Dimitris Papamichail
            market by hiring 1,442 employees in 2016, as well as of
 new hires   a more attractive tourist product, adhering fully to the   CEO
            principles of fair competition in the Greek market for
 in 2016
            ground handling services, which is now fully liberalized.



 Presence
 at 31


 airports







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